Faqs

PRODUCTS

Most of our products are hand made and assembled in the city of Los Angeles, California. We carefully select quality materials from our partners and manufacturers in USA and overseas for our products.

We work closely with a multitude of publishers and artists who follow the latest design trends and styles. We also have our own in-house design and art team. 

We categorize our wall decor to styles we believe speak to each and every person. That is why we have created different lines of collections that pinpoint styles and cultures that relate to your preferences.

Each frame had two D-rings fastened to the back side of the frame. You simply need to add the nails or screws to your walls

SHIPPING

Yes! We offer FREE 2-Day shipping (2 business days) on all orders. See our full shipping policy here.

We ship across the continental U.S. excluding P.O. boxes, U.S. territories, and APO/FPO addresses.

For the meantime we do not offer shipping outside the US, but we are working on shipping globally soon.

Yes! We completely understand you wouldn't want to show the price of a gift. Simply select the gift option at check out and rest assured the gift recipient will not see the price.

Yes, reach out to us here and we’ll gladly help you out!

We offer FedEx as our standard shipping carrier. In some instances we may ship via USPS.

Due to COVID-19 and in an effort to keep our customers and shipping partners safe, most shipments don't require a signature. However, an adult signature is required for large/bulky or heavy items. In these cases, if an adult is not present during delivery, the carrier will not deliver the package. You'll need to reschedule the delivery at a time an adult is present and able to sign. 

PAYMENTS, RETURNS & REFUNDS

We sincerely apologize that your item arrived damaged! We strive to insure packages are well secured. In the event that a package arrives damaged, please contact us as soon as possible so we can resolve the issue immediately.

Yes, we offer a 30-day full refund guarantee. Please see here for our returns & exchanges policy.

We accept MasterCard, Visa, American Express, Discover, Shop Pay, Apple Pay, Google Pay, and Cryptocurrency (Bitcoin, Bitcoin Cash, DAI, Ethereum, Litecoin, and USD Coin).

Once your order has been returned, your refund will take 10 business days to be credited back to your bank account.

We like to pride ourselves in making sure your item arrives 100% complete. If for any reason, an item is missing in a multi order we will send the missing items as soon as possible. Contact us as soon as possible or give us a call at 1(800) 493-3877. Please check your order confirmation to make sure you order corresponds with what you received.

Yes! You may cancel or change your order same day of placement before 4PM PST.

ALL OTHER QUESTIONS

Due to products being hand made, products may have slight variations. Slight variations in products include frames and prints.

Yes! Our online photo framing service is as simple as uploading your photo straight from your phone onto your choice of photo wall frame and adding it to the cart!

Absolutely! We understand you may want to give the gift of art to someone but don't know exactly what they want. That’s why we make it simple for you to send an electronic gift! Visit our gift card page here.

No. Gift card funds never expire.

It is 100% safe! All transactions are processed using 256-bit encryption via secured server.

We love to be inspired by those who make amazing art and are open to new ideas everyday! If you'd like your art to be considered for our line of collections please contact us with a submission that includes your art and profile.